The customer portal feature within AutoVisor is a web based application to allow your customers to obtain live updates on vehicle delivery progress, create vehicle movement requests, review job history and access invoices. Furthermore, users can access electronic proof of delivery documents for vehicles that have been collected and delivered.
The customer portal is accessible on any browser, whether PC, Mac or Mobile – so your customers are always up to date.
As a user of AutoVisor you can choose to give your customers access to the online portal as required. Whether it’s part of your standard service agreement with your clients, or an enhanced service you offer to key customers, you are in control of who can access the portal and when.
One of the big issues in any business is making sure customers are kept up to date with progress on their work. Thanks to the AutoVisor Customer Portal, vehicle delivery companies and departments can give their customers quick and easy access to all the information that they need, 24 hours a day.
Customers can easily:
As a result of the information being available in the portal, the number of incoming telephone calls and emails requests looking for updates is reduced, allowing you to focus on the business of moving vehicles.
To see a demonstration of the AutoVisor Customer Portal and how it can enhance your customer service, why not arrange a one to one demonstration (online or face to face) or attend one of our weekly webinars which run twice every Thursday.